Business Strategy/Change Management/PMO Consultant & Adviser in Life Sciences as well as associated business areas.
I take a holistic view, from Commercial Operations to Customer Service over to Project Management/PMO and Supply Chain Management, always seeking to assess critical touch-points and help to improve the end-to-end Experience in a sustainable way.
Achievements:

• exUS PMO Lead for pharmaceutical product launch readiness
  
• Partnering with Cell & Gene-Therapy UK biotech company to streamline global Supply Chain (clinical & commercial) and align internal & external stakeholders (Product Delivery, ClinOps Clinical Development, Logistic suppliers)
  
• Define and implement new Business Operating Model to provide treatment centers with market leading customer-centricservice delivery (create new team, job descriptions, internal/external processes, etc)
  
• Assess Patient/Site Operations Services as well as IT tools along the Patient Journey to differentiate from other Cell & Gene-Therapy key market players. Project coaching/leadership on "Vein-to-Vein" and IT implementations.
  
• Chief Operating Officer for Swiss biotech with a goal to bring company to exit by summer 2020: Drive corporate/clinical/technicalprojects, align goals/people, etc
  
• Advise CDMO/CMO on Business Strategy, Customer Service/Project Management internal processes & business relationships.
  
• 1-on-1 Business Coaching after re-structuring/expansion
  

Head of Business Unit with up to 240 FTE's over two production sites and with full P&L responsibility. Following departments and functions are part of the BU: Client Services & Project Mgmt., Clinical Supply Chain Optimization/Simulation - Professional Services, Proposals/Pricing, Operations: Manufacturing, Packaging & Labelling Operations (cGMP), Warehousing - Engineering Design, Automation, Equipment constructions and maintenance - Resource/Demand Planning.