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Francisco Blanco

Accelerating Business Transformations | Change Management | Project Leadership

Basel, BS, Switzerland
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About Me

Helping predominanly Life Sciences companies  incl. suppliers to improve their end-to-end approach towards a more customer-centric service/product delivery: planning and deployment of business transformation roadmaps, PMO, business process mapping, design and monitoring of strategic partnerships, supply chain & network strategies, commercial launches (all indications incl. cell & gene therapy)
Experience in following industry branches: pharmaceuticals, biotechnology, chemicals, veterinary, logistics, environmental sciences.

Work Experience
Founder & Principal at Conducta Consulting Jul 2017  - present Basel, Switzerland

Business Strategy/Change Management/PMO Consultant & Adviser in Life Sciences as well as associated business areas.
I take a holistic view, from Commercial Operations to Customer Service over to Project Management/PMO and Supply Chain Management, always seeking to assess critical touch-points and help to improve the end-to-end Experience in a sustainable way.

  • exUS PMO Lead for pharmaceutical product launch readiness
  • Partnering with Cell & Gene-Therapy UK biotech company to streamline global Supply Chain (clinical & commercial) and align internal & external stakeholders (Product Delivery, ClinOps Clinical Development, Logistic suppliers)
  • Define and implement new Business Operating Model to provide treatment centers with market leading customer-centricservice delivery (create new team, job descriptions, internal/external processes, etc)
  • Assess Patient/Site Operations Services as well as IT tools along the Patient Journey to differentiate from other Cell & Gene-Therapy key market players. Project coaching/leadership on "Vein-to-Vein" and IT implementations.
  • Chief Operating Officer for Swiss biotech with a goal to bring company to exit by summer 2020: Drive corporate/clinical/technicalprojects, align goals/people, etc
  • Advise CDMO/CMO on Business Strategy, Customer Service/Project Management internal processes & business relationships.
  • 1-on-1 Business Coaching after re-structuring/expansion

Head of Pharmaceutical Business Unit at Thermo Fisher Oct 2015  - Jun 2017

Head of Business Unit with up to 240 FTE's over two production sites and with full P&L responsibility. Following departments and functions are part of the BU: Client Services & Project Mgmt., Clinical Supply Chain Optimization/Simulation - Professional Services, Proposals/Pricing, Operations: Manufacturing, Packaging & Labelling Operations (cGMP), Warehousing - Engineering Design, Automation, Equipment constructions and maintenance - Resource/Demand Planning.

Global Relationship/Alliances Director at Thermo Fisher Jan 2009  - Dec 2015

Global leadership of strategic relationships across Biopharma division (3'000 employees) with revenue in excess of 100mio USD/year. Global responsibility of customer relationships with various top 5 pharmaceutical companies to drive growth, operational and quality excellence in Europe, North America, LATAM and APAC. Established appropriate governance structure with up to 25 FTEs matrix reports per account (project managers, quality leads, finance leads, executive sponsors). Competencies: global contractual and pricing negotiations, propose yearly growth and savings opportunities, global process improvement initiatives, establish and review KPIs with each single site/plant, internal and external business reviews (ie. Thermo Fisher corporate accounts, Annual Business Reviews, etc) and people coaching.

Bachelor of Science from University of Applied Sciences
Jan 1999 - Jan 2003
Global Supply Chain Management Certif, from IMD - International Institute for Management Development
Global Supply Chain Management
Change Management from Cornell University


Conducta Consulting

Passionate about Service Delivery and Customer Experience.

Conducta is a consulting and advisory company focused on executing strategies predominantly in the Life Sciences area.


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