1 review
Kickstart your next project with our network of 70,000 experts
View Francisco’s client testimonials and reviews
Take your organization from Strategy to Execution
Join Catalant to View Full ProfileWith over 25 years of experience in various business segments, I am the founder and advisor of Conducta, a consulting and interim management firm that helps companies to transition their product supply and service delivery models across different stages of growth.
My core competencies include organizational change management, post-merger integration, first product launch readiness & execution, business process mapping and last but not least, customer experience optimisation.
Experience in following industry branches: pharmaceuticals, biotechnology, chemicals, manufacturing, veterinary, logistics, environmental sciences, manufacturing.
Business Strategy/Org. Change Management/PMO Consultant & Advisor
I take a holistic view, from Commercial Operations to Customer Service over to Project Management/PMO and Supply Chain Management, always seeking to assess critical touch-points and help to improve the end-to-end Experience in a sustainable way.
Achievements:
Head of Business Unit with up to 240 FTE's over two production sites and with full P&L responsibility. Following departments and functions are part of the BU: Client
Services & Project Mgmt., Clinical Supply Chain Optimization/Simulation - Professional Services, Proposals/Pricing, Operations: Manufacturing, Packaging &
Labelling Operations (cGMP), Warehousing - Engineering Design, Automation, Equipment constructions and maintenance - Resource/Demand Planning.
Global leadership of strategic relationships across Biopharma division (3'000 employees) with revenue in excess of 100mio USD/year. Global responsibility of
customer relationships with various top 5 pharmaceutical companies to drive growth, operational and quality excellence in Europe, North America, LATAM
and APAC. Established appropriate governance structure with up to 25 FTEs matrix reports per account (project managers, quality leads, finance leads,
executive sponsors). Competencies: global contractual and pricing negotiations, propose yearly growth and savings opportunities, global process
improvement initiatives, establish and review KPIs with each single site/plant, internal and external business reviews (ie. Thermo Fisher corporate accounts,
Annual Business Reviews, etc) and people coaching.
Passionate about Service Delivery and Customer Experience.
Conducta is a consulting and advisory company focused on executing strategies predominantly in the Life Sciences area.
Blog:
Kickstart your next project with our network of 70,000 experts
Work with Francisco directly
Take your organization from Strategy to Execution
Join Catalant to View Full Profile