·      At a F100 pharma company, served as interim product leader for a ChatGPT-based, gen AI platform to translate technical requirements for 22 disparate use cases into a unified product roadmap
·      At an F500 CPG company, prepared 15 business cases for 3-year, $100M+ digital transformation roadmap across marketing, sales, supply chain, manufacturing, and planning for CIO to unlock $350M in value creation
·      At an F500 med device maker, defined 2-year, next-gen digital strategy for five signature programs, to improve product quality, deliver a 5-star customer experience, accelerate new product innovation, and digitize the supply chain
·      For a collaborative of five BCBS healthcare plans, developed a technology strategy, enterprise architecture, and six-month MVP roadmap for a new healthcare data quality management solution that affects 16M total members
·      At a 1000+ person PE-backed digital marketing agency, served as interim Chief Transformation Officer to craft a new digital operating model for 14 divisions to grow 3x through automation and outsourcing and improve margin by $28M

• Led large teams to improve enterprise operations through digital automation such as: (1) crafting an emergency COVID-19 response for a major city to supply 150k meals per day; (2) streamlining analytics for 500k annual warranty requests at an automaker; and (3) redesigning workflows for 30k agents to address 1M annual complaints at a national bank
• Designed digital strategies to execute business vision at leading companies such as (1) modernizing care management for 20M members at a healthcare insurer; and (2) offering a new digital pricing strategy at a waste services company
• Spearheaded formation of the Digital Process Modernization practice across banking, healthcare, insurance, telecoms, and automotive, leading or supporting 40+ proposals and $5 to $10M bookings per fiscal year
• Facilitated seven sessions on leadership development across four programs as an instructor at Deloitte University