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Join Catalant to View Full ProfileI have 12+ years of experience with enterprises on large Scale Data Science applications providing Machine Learning expertise in Tactical & Strategic solutions. My personal work background as Sr. Data Scientist has been with American Express & IBM leading global ML teams, before starting my own boutique AI Consulting venture.
In recent past I have consulted for AmEx, GE Power, Bain & Co, Rio Tinto, Abbvie, Aegon Religare Life Insurance, Birla Sun Life Mutual fund, Bajaj Finance, Axis Bank and ICICI Lombard GIC on several Data Science projects linked to Credit Risk, Marketing, Sales, Optimization and Voice of Customer functions. My role also involved creating multi year road map to leverage Data Science. During the course I got several patents and published research papers on Machine Learning & Optimization.
I am leading global teams across US, EMEA and Indian subcontinent region of Data Scientists & Data Engineers to build variety of decision systems. Some of recently completed projects are below
➢Effectiveness of drug on patients.
➢ Summarization of Technical Literature of Drugs to Marketing Message.
➢ Spend optimization of Pharma Sales.
➢ Automated Underwriting & Claim processing for Auto Insurance based on vehicle images.
➢ Optimizing Drilling parameters in large scale Mining Operations, using geospatial data (Diamond Mining).
➢ Augmented Actuarial Models (Auto Insurance).
➢ Application Fraud Scoring Model (Consumer Durable Loan Portfolio).
➢ Personnel Loan Default Score Card & Credit Line Assignment.
➢ Geo-Tagging based Risk Scoring (Consumer Durable Loan portfolio).
➢ Lapse Prediction Score Card (Life Insurance Portfolio).
➢ Cross Sell Score Card (Life Insurance Portfolio).
➢ Default Application Scoring Model (Auto Finance Portfolio).
➢ Predicting Serviceable Tweets in Indirect Twitter Tweets.
➢ Service Recovery Platform for Non Survey responders (US market).
➢ Attrition Score Card in early Life Stage of Customer (US Charge Card).
➢ Customer Lifetime Value Models for advertising.
➢ Health Claim Fraud Prediction.
➢ Neural Network based sales forecasting.
➢ Sales volume forecasting & inventory optimization
➢ Production Line Optimization (Textile)
➢ Customer Re-targeting Platform recommending Adds, Bid Price & discount.
➢ ATM & Branch Cash-flow forecasting & Optimization
➢ Content Classification & Recommendation Engine.
➢ Intelligent Handwritten Character Recognition Platform.
➢ Himalayan Wildlife Species Identification based on Images from Camera Trap.
I ran COE for the group creating ML Models mostly for Industrial clients. Ex Predicting DrivingBehaviour, Energy Conservations, Elevator Breakdowns etc
I was subject matter expert on Advance Analytics for Voice of Customer Strategy team, responsible for developing effective customer engagement strategy using advanced Analytics. I was primarily responsible for developing Strategic ideas, Predictive Modelling Initiatives, Analytic Deliveries, and Mentoring of junior team Members. My Job responsibilities encompass
1) Develop Decision Frameworks/Predictive Models for improving Customer Service and Satisfaction.
2) To plan & execute projects to achieve business objective of improving Customer Satisfaction
Matrix (RTF, OSAT, FCR)
3) Deliver Analysis, Profiling, Segmentation, actionable Insights from Voice of customer data to partners.
4) Exploratory Data Analysis using all available data sources to achieve Business objective.
5) Develop an Predictive/Exploratory framework of Analysis for Social Media to improve product recommendation, drive revenues and customer satisfaction.
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