Representative Client Projects:

- Global Beauty Brand:  Developed process documentation and supporting training materials for the newly redesigned new product development process.  Interviewed key stakeholders across multiple supply chain teams, finance, and IT and documented functionality across Specright, Blue Yonder, and NetSuite to build the documentation.  Conducted multiple training sessions with approximately 30 stakeholders to ensure the new process was widely understood and adopted.

- Global Beauty Brand:  Managed organizational development and recruiting for the supply chain function.  Reviewed resumes, conducted interviews, managed the relationship with 3 external recruiters, interfaced with hiring managers, composed offer proposals, and assisted with on boarding.  Successfully filled 23 roles from ~250 candidates over a 10 month period.  Additionally provided PMO status reporting support for the supply chain team's transformational activities. 

 - National Luxury Department Store:  Served as lead strategist and engagement manager during an end-to-end assessment of the retailer's brand partnership program.  Interviewed 15 internal stakeholders and 5 brand partner teams to better understand pain points and areas for improvement.  Summarized findings and delivered recommendations across people, process, technology, data/analytics, and metrics/KPIs.

 - Global Industrial Machinery Manufacturer:  Performed a dual role as the CEO’s chief of staff and as the organization design lead.  Led organization design activities as the company set up three new business units; produced org charts, change management and training plans, communications, and an activity RACI.  Performed multiple personnel-related analytical activities during the company's pandemic response.

 - Global Beauty & Skincare Brand:  Served as the program manager and change management lead during a statistical sales forecasting implementation.  Responsible for project management, executive engagement, and the overall client relationship.  Designed and drove change management and stakeholder communication activities.  Oversaw the development of a performance management dashboard.

 - National Canadian Big Box Retailer:  Developed category and sub-category merchandising and assortment strategies based on best practices, internal sales data analysis, and competitive assessments for next-generation store formats.

 - Managed timelines and production of deliverables for large-scale global rollouts of data-driven sales forecasting solutions at consumer products companies while supervising teams of data scientists.

 - Designed and drove change management and communications with executives, key stakeholders, and demand planners across multiple geographies globally.

 - Oversaw the development of analytical tools and dashboards for use by executives and demand planners.

 - Developed in-house capabilities focused on project delivery and customer relationship management, including a "voice of customer" client feedback program.